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For NYC public schools and community school partners

BrainBridge for New York City schools.

Each morning’s ATS file becomes every staff member’s follow-up list. Calls and texts are logged once, ready for ILOG, and the weekly attendance meeting is already built, with the records Chancellor’s Regulation A-210 asks for.

Chancellor’s Regulation A-210 · June 18, 2026

The regulation, line by line.

The reissued A-210 is specific about what a school must do on every absence day. Here is what it says, and where each piece happens in BrainBridge.

Contact the family every day a student is absent, with a personal phone call as the primary method.
The daily list puts the call first: number, language, last outcome and a short script. Texts are secondary, and a person sends each one.
Record every outreach, reason code and intervention in ILOG.
Each logged contact has a Copy for ILOG button with the date, outcome and reason, so the entry takes seconds, not a second system.
Hold weekly Attendance Committee meetings that identify and resolve barriers.
The agenda is built from the week’s data: students nearing a Form 407 referral, the newly chronic, rising absences and open follow-ups, each with an owner and a due date.
ATS generates a Form 407 referral at 10 consecutive absences, sooner after a prior 407, and for Pre-K to grade 8 at 20 absences over four months.
Students with 6 or more absences in a row are flagged before ATS generates the referral, so the reason is known and coded first.
For elementary and middle school students with child-welfare involvement: same-day personal calls, no automated calling (Section III.I).
These students are flagged on every screen, and texting is off for them. They stay on the call list for a same-day personal call, and nothing goes out without a staff member.

Summarized from Chancellor’s Regulation A-210 (issued June 18, 2026). The regulation governs; BrainBridge is a tool for meeting it.

Every school day

Your school’s systems, by name.

NYC schools see the words their staff already use: ATS, OSIS, ILOG, Form 407 and A-210.

  • The ATS file, every morning

    Drop in the RCUA or RDAL absence report from ATS. BrainBridge matches each student by OSIS number to your roster, contacts and languages, and every staff member’s follow-up list is ready. No integration project.

  • Copy for ILOG

    Every logged call and text has a Copy for ILOG button with the date, outcome and reason.

  • Ahead of a Form 407

    Students with 6 or more absences in a row are flagged before ATS generates the referral, so the reason is known and coded first.

  • The weekly attendance team meeting

    The Attendance Committee agenda builds itself from the week: who is near a Form 407, who slipped, every open follow-up, and an owner and a date for every next step.

Chronic absence in New York City

One in three, for the third year.

About one New York City public school student in three is chronically absent. Community schools carry much of the work: each pairs the school with a community-based organization, and reducing chronic absenteeism is one of the main things the model is asked to do. RAND’s 2020 study found the initiative improved attendance and reduced chronic absenteeism in elementary, middle and high schools.

CBO staff don’t need ATS access. The school drops in the ATS file, and CBO staff see only the follow-ups on their own caseload.

Look up any NYC school’s rate →Attendance for community schools →

  • 33.5%

    of NYC public school students were chronically absent in 2025-26, about the same as 2024-25 (33.3%).

  • 290,486

    students were chronically absent in 2024-25 (33.3%), up from 26.5% in 2018-19.

  • 421

    community schools, each paired with a community-based organization.

Buying in New York City

One school. One license. A principal’s purchase.

A school license covers every staff member and every student, with setup, data loading, training and family texts included. It is under the principal’s purchasing authority, and BrainBridge is a NYC-certified MBE and FAMIS vendor, so a school can buy directly, without a bid process. A superintendent’s office can license several schools on one purchase order, and city agencies can award directly to a certified M/WBE without a formal competition.

  • NYC-certified MBE

    New York City-certified Minority Business Enterprise (MWCERT2025-146), eligible for M/WBE noncompetitive awards.

  • NYC Public Schools vendor

    FAMIS vendor BRA009539. Principals purchase with a standard purchase order.

  • Registered in PASSPort

    Ready for city agency solicitations, from small purchases to RFPs.

Setup, honestly

What happens between “yes” and the first list.

In New York City, every software tool that touches student data needs NYCPS privacy and security approval before a school can use it. We do the paperwork; the principal files it. Here is the whole timeline.

  1. Today

    See it with sample data

    A working demo with made-up students that takes about three minutes. Nothing to install.

  2. Week 1

    Work order and ERMA

    One-page work order, under the principal’s purchasing authority. We prepare the full NYCPS privacy package; the principal files the ERMA request with it.

  3. Privacy review

    We wait with you

    The NYCPS privacy and security review usually takes a few months. No student data touches BrainBridge until it is approved. Nothing is billed before approval.

  4. Day 1 after approval

    Live by lunch

    Staff accounts, the first ATS file, every list ready. We load the data and train the team in person.

  • FERPA school-official terms in our data agreement
  • NY Education Law 2-d and the Parents’ Bill of Rights
  • We sign the NYCPS Data Processing Agreement
  • Data stored in the United States, encrypted, never sold
  • Deleted when the school asks

Guides and school data

Chronic absenteeism by district

Built to be trusted with student data.

Security and compliance →
  • Stored in the United States

    All customer data is stored in the US.

  • Encrypted in transit and at rest

    TLS in transit, and encryption at rest for stored data.

  • Only what you’re assigned

    Staff see only their schools, programs and students.

  • A person presses send

    Nothing goes to a family without a staff member.

  • Never sold

    No selling, no advertising, no marketing profiles.

See it with New York City sample data.

Open the New York City version of the demo, with made-up students, or write to us and a person will answer the same school day.